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Hi, i can t uograde my icloud storage. Everytime when i try this i have an error. How can i resolve?

I can t to upgrade my icloud storage.

the error is attached.

thx

Posted on Nov 6, 2021 3:05 PM

Reply
3 replies

Nov 7, 2021 12:32 PM in response to Addina22

Hi Addina22,


Thanks for contacting the Apple Support Communities today! We understand you're having issues with upgrading to iCloud+, and we'd be happy to look into what's going on.


To get started, does the same issue occur if you try and upgrade to iCloud+ while on a Wi-Fi network?


Also, let's try upgrading with Low Power Mode disabled in Settings > Battery. When Low Power Mode is enabled, some features might take longer to update or complete. Also, some tasks might not work until you turn off Low Power Mode. You can find this information listed in this link here: Use Low Power Mode to save battery life on your iPhone - Apple Support


Keep us updated on the results.


Take care!

Nov 8, 2021 10:45 AM in response to Addina22

Addina22,


Thanks for giving those previous steps a try.


Based on the information you've tried, and steps that you've gone through, we would recommend reaching out to Apple Support directly for additional help.


You can reach out to Apple Support at this link here: Get Support - Apple


From that link choose Music, Apps & Services > iCloud > Account & Setup > Help with iCloud+. From there you should see a few options to reach out, depending on your location.


Have a great day!

Hi, i can t uograde my icloud storage. Everytime when i try this i have an error. How can i resolve?

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