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User profile for user: Arash_Asmar
Arash_Asmar Author
User level: Level 1
4 points

Audio is disabled during calls

Hello there


My iPhone audio is not working during calls the speaker option is gray and can’t be use as well also I can’t make call or put voice on apps as well the audio of voice recorder and camera are not working … but Rining and music are fine

I tried all troubleshooting option suggested but no reason

  1. Is it a software issue or hardware?
  2. any one have same experience please help me

iPhone 7, iOS 15

Posted on Nov 6, 2021 6:16 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,652 points

Posted on Nov 7, 2021 1:15 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,652 points

Nov 7, 2021 1:15 AM in response to Arash_Asmar

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support


Reply

Audio is disabled during calls

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