I am subscribed to Apple TV+ and AMC+ through Apple TV channels. I am trying to watch the most recent episodes of a show but it is trying to charge me for the episodes. This should not be happening. I have tried going to the AMC+ app first and then finding my show but that does not work. How can I fix this?
Hello,
Recently many user questions have been about this exact issue. It may be a backend issue than cannot be resolved by the user.
If restoring the subscription and/or restarting the device you are trying to watch on don’t fix this you should report the issue.
If you don't see your in-app purchases - Apple Support
“To restore a non-consumable purchase, open the app that you made the purchase in and look for an option to restore. You might find it in one of these places:
If you were charged for the purchase and still can't restore, contact the app developer for support. You can also report a problem with the in-app purchase.
If you try to restore and nothing happens or you get an error
I hope this helps.
Hello,
Recently many user questions have been about this exact issue. It may be a backend issue than cannot be resolved by the user.
If restoring the subscription and/or restarting the device you are trying to watch on don’t fix this you should report the issue.
If you don't see your in-app purchases - Apple Support
“To restore a non-consumable purchase, open the app that you made the purchase in and look for an option to restore. You might find it in one of these places:
If you were charged for the purchase and still can't restore, contact the app developer for support. You can also report a problem with the in-app purchase.
If you try to restore and nothing happens or you get an error
I hope this helps.
For sure a backend issue. It’s only for one show. I spoke to support, management, and they wanted me to work with media services. I just ended up canceling through Apple TV channels and just subscribed to the app itself. It works fine on there. And it’s the same price or cheaper if you do the annual.
AMC+ charging for content that should be free.
