I am unable to see fit testing in iOS 14.8.1. According to apple support page 13.2. Anyone have this issue.
Thank you all. I can confirm that iOS 15 is required to do fit text and for find my.
Thank you all. I can confirm that iOS 15 is required to do fit text and for find my.
Hello iLog,
It sounds like you re experiencing issues locating the Ear Tip Fit test. We understand how important this is to you and we are here to help.
You are reviewing a very helpful article. Since the Ear Tip Fit test isn't appearing, let's reset your Beats. Once you reset, check to see if the issue persists: Reset your Beats Fit Pro
If the issue persists, can you provide a few more details? Which iPhone are you using with your Beats? Are you able to see the Ear Fit Test on any other devices? Also, have you restarted both devices since you first noticed this?
Cheers!
Ilog,
Thank you for those details.
If the issue persists after resetting your Beats and restarting your iPhone, next we want to look into updating your device.
Let's back up your iPhone and update using this article: Update your iPhone, iPad, or iPod touch
Once you update, test to see if the issue persists.
Good Luck!
i did turned the phone off after disconnecting the beats and hitting forget this device and re-set beats. Sorry thought you said to reset iPhone.
Ilog,
Thank you for clarifying. At this point it may be best to reach out to Apple directly.
You can contact them by going to Get Support
They should be able to tale a closer look and check on available options.
Take Care!
I am not going to reset my phone, I did reset the beats. No luck. I think apple is pulling fast-one. when i connected is said that some features required the latest ios, and that i can use with limited features. I think fit test may be part of iOS15. Apple should change the fit test from 13.2 to 15 if they are not supporting it.
I tried on my ipad Air and ipad air 4. even on my wife's iphone XR. I am using iphone 11. All running iOS 14.8.
thank you but I am not ready to update to iOS 15. My phone is updated to 14.8.1. According to apple articles I should be able to see that feature without iOS 15. But may be not.
thank you all for your help.
So you don't want to turn your phone off and back on?
If you don't want to trouble shoot, why are you here on a user to user support forum?
That is a soft reset of the iPhone.
Beats fit pro - fit test
