my usb port cannot be found by itunes. how do i fix this?
My iphone connects to my computer and charges, but doesn't connect to itunes. Under itunes diagnostics it says no usb port can be found. How do i fix this?
iPhone X, iOS 14
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User profile for user:
Rob_H1
User level:
Community Specialist
Hey there,
Thanks for reaching out to Apple Support Communities. We understand that you're having some issues with iTunes recognizing your device. We're happy to provide some assistance.
Let's follow the steps outlined in this helpful resource that relates to the issue you're having:
If your computer doesn't recognize your iPhone, iPad, or iPod
If you continue to experience issues, see if this occurs when connecting your iPhone to a different computer to help isolate the issue.
We hope this helps.
Have a great day!