You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
just set up new iPhone13 and double click for Apple Pay not working.
I’ve checked in setting and is set up correctly with option to double click side button.
ive deselected and selected again and restarted but no joy.
any ideas?
iPhone 13, iOS 15
Hello LA79-UK,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with making purchases with Apple Pay using the Double-click function. To start, check out the steps listed here to make sure everything is set correctly: Make purchases using Apple Pay
Are you receiving an error message? What exactly happens when you try to use this function? Which exact version of iOS 15 are you updated to under Settings > General > About?
We hope this helps.
Cheers!
Thanks for those details LA79-UK,
It looks like your iPhone needs updating to iOS 15.1. Do you have a recent backup for the data in your iPhone in iCloud or your computer? If not, we recommend that you create one as described here: How to back up your iPhone, iPad, and iPod touch
Then update your iOS as outlined here: Update your iPhone, iPad, or iPod touch
See if updating resolves the issue.
Cheers!
That worked - thank you!
Hi,
All steps undertaken yes.
no error message just nothing happens when double clicking but if I do this multiple times it does activate emergency services call!
The version of iOS is 15.0.1.
thanks
That's great news LA79-UK!
We're glad to see the issue is resolved, and hope you have a great day.
Cheers!
Apple Pay double click not working iPhone 13
