Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How Do I update my IOS? Every article suggests options that do not appear. I don't see it in my App Store, I don't see it in my preferences.

How Do I update my IOS? Every article suggests options that do not appear. I don't see it in my App Store, I don't see it in my preferences.

MacBook Air 13″, macOS 10.12

Posted on Nov 7, 2021 5:09 PM

Reply
Question marked as Best reply

Posted on Nov 7, 2021 5:22 PM

Back up your data, check your applications for compatibility, and depending on which MacBook Air model you have, click on High Sierra, Mojave, Catalina, Big Sur, or Monterey.


For reference, Macs run macOS, not iOS.


(207700)

4 replies

Nov 7, 2021 5:25 PM in response to Badgercptusmc

I assume you mean your MacOS, not iOS (iPhone)? It looks like you haven't updated in some time if you're running MacOS 10.12. Go to System Preferences > Software Update to search for software. Your ability to Upgrade is based on your machine (Apple Menu > About This Mac) to find your model, eg. MacBook Pro, 15-inch, 2017.


You can also review available MacOS options for your computer at https://support.apple.com/en-us/HT211683.

Nov 8, 2021 1:56 AM in response to Badgercptusmc

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence


Tips Big Sir Upgrade


Tips Monterey Upgrade 


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS


Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.


Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may required update or upGrades to 64 Bit Versions.


Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation

How Do I update my IOS? Every article suggests options that do not appear. I don't see it in my App Store, I don't see it in my preferences.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.