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Level 1

4 points

iPhone disabled

How to connect to ITunes to have my old phone working again. Can it be a cromebook and does any computer able to download ITunes

Posted on Nov 7, 2021 11:16 PM

Top-ranking reply

Axel Foley

Level 10

149,478 points

Posted on Nov 7, 2021 11:23 PM

It cannot be a Chromebook. The computer has to be either a Mac or a Windows PC with latest version of iTunes installed.

Below is the procedure:

You will need to reset the passcode on the iPhone. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. All your data on your iPhone will be wiped clean in the process.

Axel F.

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iPhone disabled

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