Facetime Shareplay

I have ios 15.1 and an iphone 7 pluss, and I try to facetime with someone who has iphone 12 pro max and ios 15.1 and it do not work. Why is that and how can i fix that. We live in norway.

iPhone 7 Plus, iOS 15

Posted on Nov 8, 2021 6:42 AM

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5 replies

Nov 10, 2021 9:56 AM in response to AxlBoy69

Thanks for providing that information, AxlBoy69. It's appreciated.


Watch movies and TV shows together in FaceTime on your iPhone or iPad - Apple Support -- The second footnote at the bottom of this article states, "Some content might not be supported if SharePlay users are in different countries or regions." Are both of you in the same country/region?


Get Support -- If you are, we recommend contacting Apple Support to look into this further. Choose Apps & Features > FaceTime not working as expected to reach them.


Thanks for using Apple Support Communities!

Nov 9, 2021 8:32 AM in response to AxlBoy69

Hey AxlBoy69,


It appears that you're having problems using SharePlay between your iPhone and a friend's, and we're glad to provide assistance.


Use SharePlay to watch and listen together in FaceTime on iPhone - Apple Support -- Please review this page of the iPhone User Guide. 


If everything is as it's supposed to be, please reply to this post with more detail about the issue.


All the best.

Nov 9, 2021 1:28 PM in response to SnickZ.

we have tried to watch disney +, i have read that it supports shareplay, but nothing happens when i go on disney+(both are subscribe on seperate accounts) and play a series eks: family guy it just starts to play on my phone. and when i am in the facetime call the shareplay button is there, but it is grey and does not do anything(this is fore the both of us)

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Facetime Shareplay

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