Mail won't load images

zactro wrote:

I keep running into the issue of certain emails not loading images. I get the message "Your network preferences prevent content from loading privately." This help article addresses an issue with a slightly different message: "Unable to load remote content privately."

The information in that article is helpful, however I'm not currently using my VPN and the issue still persists. This only started happening within the last several days, and I've had my VPN installed for months. I can resolve the issue on a case by case basis by simply clicking the button at the top of the email, however, this gets quite tedious and is not a very good user experience. Please help!

https://discussions.apple.com/content/attachment/10abcb68-240f-49e2-809f-fd34e0302f2c

Open mail app select Mail>Preferences>Privacy disable “Protect Mail Activity” / “Hide IP address” / “Block all remote content” —content for the email will load automatically

if no insight or resolve

also known issues involving 3rd party anti-virus preventing iCloud mail from loading content in Apple Mail

ref: https://discussions.apple.com/thread/253303599?login=true&page=1

If you see 'Unable to load remote content privately' at the top of ...

https://support.apple.com/en-us/HT212797

Mail>Preferences>Privacy