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Level 1

5 points

Looping when trying to reset Apple ID password?

Only have 1 iphone, no other apple devices. Forgot apple id p/w and when trying to reset, it loops after inputting id and phone #......never gets past this. Why?

iPhone X, iOS 15

Posted on Nov 8, 2021 4:40 PM

Best reply

Eric Root

Level 10

684,105 points

Posted on Nov 8, 2021 5:27 PM

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage -

Apple ID – Forgot Password *

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Looping when trying to reset Apple ID password?

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