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Zoom meeting - no sound

I recently got a new Mac mini. I had to chair a Zoom meeting tonight. I could hear and see everyone, but I couldn't unmute myself and they couldn't see me.


When I went into Preferences and clicked on Input, it said there were no devices listed. What do I do to find my microphone?

Posted on Nov 8, 2021 5:09 PM

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Question marked as Best reply

Posted on Nov 8, 2021 5:33 PM

Valerie from Alexandria Said:

"Zoom meeting - no sound: Been there, done that. My computer is saying I have no input or output sound devices. I will contact Apple support tomorrow."

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What to Try:

  • Raise the Volume: If sound is not working, then raise the volume.


  • Remove External Devices: Verify what your output item is. Also, disable Bluetooth, if enabled.



  • Restart the Mac:

Perhaps you've unknowingly installed an update, and all needs to rest. For, restart the Mac. See if it then works.


Sometimes when changes are made to the system(i.e. updates), system configurations (i.e. for Sound) become manipulated, technically. So, reset the SMC and NVRAM.


  • Boot into Safe Mode:

When you boot into Safe Mode, items load by default, with certain settings and caches set aside. So, hold down the shift key upon boot. See what happens then.


  • Create a New Administrator:

See if creating and logging in as a new administrator does the trick. There may be something misconfigured in your current user - something that is getting in the way. Go to: System Preferences > Users & Groups > Unlock > Click: "+" > Create the new administrator

8 replies
Question marked as Best reply

Nov 8, 2021 5:33 PM in response to Valerie from alexandria

Valerie from Alexandria Said:

"Zoom meeting - no sound: Been there, done that. My computer is saying I have no input or output sound devices. I will contact Apple support tomorrow."

-------


What to Try:

  • Raise the Volume: If sound is not working, then raise the volume.


  • Remove External Devices: Verify what your output item is. Also, disable Bluetooth, if enabled.



  • Restart the Mac:

Perhaps you've unknowingly installed an update, and all needs to rest. For, restart the Mac. See if it then works.


Sometimes when changes are made to the system(i.e. updates), system configurations (i.e. for Sound) become manipulated, technically. So, reset the SMC and NVRAM.


  • Boot into Safe Mode:

When you boot into Safe Mode, items load by default, with certain settings and caches set aside. So, hold down the shift key upon boot. See what happens then.


  • Create a New Administrator:

See if creating and logging in as a new administrator does the trick. There may be something misconfigured in your current user - something that is getting in the way. Go to: System Preferences > Users & Groups > Unlock > Click: "+" > Create the new administrator

Nov 8, 2021 5:22 PM in response to Valerie from alexandria

Valerie from Alexandria Said:

"Zoom meeting - no sound: I recently got a new Mac mini. I had to chair a Zoom meeting tonight. I could hear and see everyone, but I couldn't unmute myself and they couldn't see me. When I went into Preferences and clicked on Input, it said there were no devices listed. What do I do to find my microphone?"

-------


Try the Following:

Ask the Host of the Zoom meeting to unmute you.

Zoom meeting - no sound

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