You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

WhatsApp isn’t in the notification list

I’m not getting any notification from WhatsApp, I don’t have do not disturb mode active or any focus mode active. Also when I check in settings about notifications, I’m not able to find WhatsApp in the list.


I already reseted all settings, rebooted my phone, uninstalled and installed WhatsApp but nothing have worked.


iPhone 11, iOS 15

Posted on Nov 8, 2021 6:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2022 1:16 AM

I Fixed the problem by resetting location and privacy, try it just go to settings > general > transfer or reset iPhone > reset > reset location and privacy.

after that just restart your phone, and the problem will be solved

98 replies

Jan 29, 2022 11:51 PM in response to Pcssousa

I have reset location & privacy but it’s still not working. I have updated my WhatsApp but it’s still working. I have upgraded to iOS 15 but it’s still not working, don’t know what else to do, notifications is on both on WhatsApp and settings but I cannot get any WhatsApp notifications until i open my WhatsApp, please what more can i do???

Jan 31, 2022 10:57 PM in response to FrancesMizar

Apparently the problem is with WhatsApp - they are trying to identify the cause of the bug and will undoubtedly issue an update with a fix in due course.

Meanwhile, if you have any problems that contributors to this forum can't solve, you should talk to Apple Support by calling whatever number is applicable to your location, or give Apple direct feedback on your issue so they can escalate to their engineers (Apple does not read these user forums); you can do this by visiting the Apple Feedback page and leaving your comments (Google Apple Feedback if you dont know where to find it).

Mar 18, 2022 1:17 PM in response to Danieeel

If you are using an Apple Watch, as I am, your problem may be related to it. Do the following, turn off the iPhone bluetooth (through settings, to completely turn off) to disconnect the iPhone from the Apple Watch and ask someone to send you a message on WhatsApp. If you normally receive notification on your iPhone, the bug is in your Apple Watch. Simply turn the Apple Watch off and on and turn on the iPhone's bluetooth. Everything should be back to normal.


Ps: Sorry for my english XD

Apr 29, 2022 2:43 PM in response to Danieeel

I had the same problem and tried all the ways mentioned here.

finally I solved it by only offloading WhatsApp and reinstalling it (offloading deletes the app but keeps all data and docs you have) then some messages appear and one of them was if you want to get notifications or not, I chose allow and it worked. Now I get notifications of of WhatsApp messages.


WhatsApp isn’t in the notification list

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.