WhatsApp isn’t in the notification list

I’m not getting any notification from WhatsApp, I don’t have do not disturb mode active or any focus mode active. Also when I check in settings about notifications, I’m not able to find WhatsApp in the list.


I already reseted all settings, rebooted my phone, uninstalled and installed WhatsApp but nothing have worked.


iPhone 11, iOS 15

Posted on Nov 8, 2021 6:50 PM

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Question marked as Top-ranking reply

Posted on Feb 6, 2022 4:11 PM

Here's my 2 cents:


My wife's iPhone X with iOS 15.3 has also been having problems with notifications. She found that WhatsApp, Viber and Gmail notifications were no longer working. Am guessing this started after the iOS update?


All notifications settings appeared correctly set on iOS and within apps, although notably WhatsApp was not listed within the iOS settings>notifications app list.


I tried:

  1. settings>general>Transfer or Reset Phone>Reset>Reset Location and Privacy
  2. launching What’s App & confirming permission permission to enable notifications.
  3. In the iPhone settings>notifications WhatsApp was now listed but notifications were still not working.
  4. Tried restarting phone - WhatsApp notifications were still not working
  5. Went to App Store - no updates were listed, but after I did a search for WhatsApp there was an option listed to update the app, which I did. This did not seem to get notifications working however.
  6. Went to location services in iPhone settings and set WhatsApp to 'always' on. Tested this by briefly sharing location from my wife's phone to mine. After this her WhatsApp Notifications finally started working. Not sure why it took this last step.


Now I just need to try and get Viber and Gmail notifications restored.. Gmail notifications on locked screen are missing, despite iPhone settings suggesting they should be there, and all Viber notifications are also not working.


Rodger


98 replies
Question marked as Top-ranking reply

Feb 6, 2022 4:11 PM in response to nakia42

Here's my 2 cents:


My wife's iPhone X with iOS 15.3 has also been having problems with notifications. She found that WhatsApp, Viber and Gmail notifications were no longer working. Am guessing this started after the iOS update?


All notifications settings appeared correctly set on iOS and within apps, although notably WhatsApp was not listed within the iOS settings>notifications app list.


I tried:

  1. settings>general>Transfer or Reset Phone>Reset>Reset Location and Privacy
  2. launching What’s App & confirming permission permission to enable notifications.
  3. In the iPhone settings>notifications WhatsApp was now listed but notifications were still not working.
  4. Tried restarting phone - WhatsApp notifications were still not working
  5. Went to App Store - no updates were listed, but after I did a search for WhatsApp there was an option listed to update the app, which I did. This did not seem to get notifications working however.
  6. Went to location services in iPhone settings and set WhatsApp to 'always' on. Tested this by briefly sharing location from my wife's phone to mine. After this her WhatsApp Notifications finally started working. Not sure why it took this last step.


Now I just need to try and get Viber and Gmail notifications restored.. Gmail notifications on locked screen are missing, despite iPhone settings suggesting they should be there, and all Viber notifications are also not working.


Rodger


Apr 29, 2022 2:43 PM in response to Danieeel

I had the same problem and tried all the ways mentioned here.

finally I solved it by only offloading WhatsApp and reinstalling it (offloading deletes the app but keeps all data and docs you have) then some messages appear and one of them was if you want to get notifications or not, I chose allow and it worked. Now I get notifications of of WhatsApp messages.


Jan 16, 2022 3:37 PM in response to Danieeel

This was happening to me as well. The fix I found was this:

  1. Go to settings.
  2. Go to general
  3. Go to Transfer or Reset Phone
  4. Then go to Reset
  5. Then select Reset Location and Privacy
  6. it will ask you to put in your passcode
  7. Then launch What’s App after you have done the above steps
  8. Whats App will then ask to to allow access to contacts and then ask permission to enable notifications. Select allow.
  9. When you go to settings and notifications on your iPhone you will see that What’s App is now listed and you should be able to get notifications now.


Mar 18, 2022 1:17 PM in response to Danieeel

If you are using an Apple Watch, as I am, your problem may be related to it. Do the following, turn off the iPhone bluetooth (through settings, to completely turn off) to disconnect the iPhone from the Apple Watch and ask someone to send you a message on WhatsApp. If you normally receive notification on your iPhone, the bug is in your Apple Watch. Simply turn the Apple Watch off and on and turn on the iPhone's bluetooth. Everything should be back to normal.


Ps: Sorry for my english XD

Jan 22, 2022 10:01 PM in response to Rosewater7

Many of us facing this issue.. the solution is that install WhatsApp business; the content of your WhatsApp will automatically sync with it.. then delete and reinstall WhatsApp.. it will ask for permission for push notifications.. put it on.. normal WhatsApp will again automatically sync the data.. later you can delete WhatsApp business.. this way no data would be lost and you will start getting notifications..


thanks

hiten

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WhatsApp isn’t in the notification list

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