WhatsApp isn’t in the notification list

I’m not getting any notification from WhatsApp, I don’t have do not disturb mode active or any focus mode active. Also when I check in settings about notifications, I’m not able to find WhatsApp in the list.


I already reseted all settings, rebooted my phone, uninstalled and installed WhatsApp but nothing have worked.


iPhone 11, iOS 15

Posted on Nov 8, 2021 6:50 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2021 12:48 PM

Hello. I’m also having the same issue as the user above. I tried everything but my notifications still aren’t coming in. On my notifications WhatsApp isn’t listed in the list of apps. I don’t know what to do anymore. I’ve reset my phone multiple times but it still isn’t working. Please someone help me with a solution.

98 replies
Question marked as Top-ranking reply

Nov 12, 2021 12:48 PM in response to Raicya

Hello. I’m also having the same issue as the user above. I tried everything but my notifications still aren’t coming in. On my notifications WhatsApp isn’t listed in the list of apps. I don’t know what to do anymore. I’ve reset my phone multiple times but it still isn’t working. Please someone help me with a solution.

Jan 16, 2022 3:37 PM in response to Danieeel

This was happening to me as well. The fix I found was this:

  1. Go to settings.
  2. Go to general
  3. Go to Transfer or Reset Phone
  4. Then go to Reset
  5. Then select Reset Location and Privacy
  6. it will ask you to put in your passcode
  7. Then launch What’s App after you have done the above steps
  8. Whats App will then ask to to allow access to contacts and then ask permission to enable notifications. Select allow.
  9. When you go to settings and notifications on your iPhone you will see that What’s App is now listed and you should be able to get notifications now.


Jan 22, 2022 10:01 PM in response to Rosewater7

Many of us facing this issue.. the solution is that install WhatsApp business; the content of your WhatsApp will automatically sync with it.. then delete and reinstall WhatsApp.. it will ask for permission for push notifications.. put it on.. normal WhatsApp will again automatically sync the data.. later you can delete WhatsApp business.. this way no data would be lost and you will start getting notifications..


thanks

hiten

Nov 9, 2021 2:09 PM in response to Danieeel

That's strange.

If I enable Screen Time here, there is a possibility to add WhatsApp, to call via WahtsApp and to send messages.

In any case, there is a setting on the iPhone that prevents WhatsApp app from being added to the list, but I don't know what that setting is.

On your screenshot:

Push notifications are disabled. To enable visit: iPhone settings > notifications > whatsapp


See WhatsApp Troubleshoot notification problems:

https://faq.whatsapp.com/iphone/troubleshooting/how-to-manage-your-notifications/?lang=en

Click connection

Dec 8, 2021 3:16 PM in response to Danieeel

I have the same problem, it looks like that on ios 15 it only shows in notification setting apps that have asked to allow notifications, so basically every app that you want to have push notifications enabled the app has to request it, unfortunately in WhatsApp, you cant make the app ask for it, unlike telegram that you can make it ask for permission to allow notifications in the settings.


However, there is probably no way to fix that as of now without reinstalling.


I would recommend for apple they should relist all apps in the notification setting like in the old days.


(and WhatsApp should also have the option to make it ask again for notification permission like telegram.)

Jan 11, 2022 6:07 AM in response to Jolene1980

I have exactly the same issue, since buying a new iPhone 13 and updating to iOS 15.1.1 (not bothering with 15.2 until they they fix the battery drain problems). Weirdly, I have the same issue with App Store on iPhone - i.e., no notification on my screen that there are apps that need updating.


Just been on the line to the most clueless Apple Support rep I have spoken to in 10 years (most are really good) - he didn't have any idea what to do. Anyway, I followed one piece of advice above (thank you) to reset location & privacy and it has worked. Let's hope the fix endures. I can't back up WhatsApp chat due to the app demanding that I have available a huge amount more iCloud storage than the size of the backup, which I don't. Frustrating.


Couldn't Apple and Facebook (which owns WhatsApp) between them, with their enormous wealth and resources, sort this out?!?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

WhatsApp isn’t in the notification list

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.