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I cannot find mac os catalina in app store

I'm trying to upgrade my mac os from mojave to catalina.

I couldn't find it on the app store.

As you can see in the picture, when I searched macos catalina, it is not on the list.


I tried a link from this page,

https://support.apple.com/en-us/HT211683

And it said, 'cannot connect to app store' on the redirected page.



How can I solve this problem and get mac os catalina?

Thanks.



Posted on Nov 8, 2021 8:53 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2021 10:05 PM

bks777 Said:

"I cannot find mac os catalina in app store: I'm trying to upgrade my mac os from mojave to catalina. [...]"

-------


Trying it, I'm having troubles too. So try later On.***


Download the Installer with Safari:

  1. Open: Safari
  2. Go Here: How to get old versions of macOS - Apple Support
  3. Scroll to: Use Safari to download macOS on your Mac
  4. Click: macOS Catalina 10.15


Important: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the upgrade. Once reinstalled, try this once more, seeing if you still get this error.


***Screenshot:

8 replies
Question marked as Top-ranking reply

Nov 8, 2021 10:05 PM in response to bks777

bks777 Said:

"I cannot find mac os catalina in app store: I'm trying to upgrade my mac os from mojave to catalina. [...]"

-------


Trying it, I'm having troubles too. So try later On.***


Download the Installer with Safari:

  1. Open: Safari
  2. Go Here: How to get old versions of macOS - Apple Support
  3. Scroll to: Use Safari to download macOS on your Mac
  4. Click: macOS Catalina 10.15


Important: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the upgrade. Once reinstalled, try this once more, seeing if you still get this error.


***Screenshot:

I cannot find mac os catalina in app store

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