Finder constantly freezing on new iMac Apple M1

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Level 1

9 points

Finder constantly freezing on new iMac Apple M1

I have a brand new iMac with the Apple M1 Chip and plenty of memory (16 GB), yet Finder just keeps randomly freezing while performing the simplest tasks, like drag-and-dropping a file into Photoshop, saving a file or copying files. Sometimes it “unfreezes” by itself, but it takes anywhere between 10 seconds and 2 minutes. Sometimes it doesn’t. After relaunching Finder with Force Quit, it completely disappears from the doc and launchpad and can only be brought back by restarting the computer. Can this be fixed please? It’s costing a lot of time and is obviously very frustrating for such an expensive machine.

iMac 24″, macOS 11.6

Posted on Nov 9, 2021 8:08 AM

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Answer 1

rkaufmann87

Level 10

148,452 points

Nov 9, 2021 8:30 AM in response to anna_vert

Other than not having a backup (if that is correct that is a HUGE mistake and needs to be fixed ASAP) I don't see any of the usual suspects.

The first thing I would recommend is attempting a restarting Safe Mode per the directions in Safe Mode Reset and then restart normally and re-test. If that does not help, then I'd reinstall Mac OS however NEVER do this without a complete backup of your entire computer!!!!

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Answer 2

anna_vert Author

Level 1

9 points

Nov 9, 2021 8:25 AM in response to rkaufmann87

Etre Check report

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Answer 3

rkaufmann87

Level 10

148,452 points

Nov 9, 2021 8:10 AM in response to anna_vert

I think it would be very wise to do the following:

Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211

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Answer 4

anna_vert Author

Level 1

9 points

Nov 9, 2021 8:32 AM in response to rkaufmann87

I don’t really store anything important on the computer, it’s all on a backed-up NAS. There will be a backup for the iMac too, just didn’t get around to doing it as it’s totally new, like I said. I will try to reset, thank you!

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Finder constantly freezing on new iMac Apple M1

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