Good morning, I am asking if anyone else has experienced the issue of a complete freeze of the computer when watching YouTube in full-screen on Safari on macOS Monterey? Some of my friends have had the issue but has anyone else experienced that? Is this a bug/glitch or could it be my computer? Kind regards
MacBook Air 13″, macOS 12.0
Hi Jules-Aymeric,
Welcome to the Apple Community,
where some of us do our best to help each other troubleshoot :-)
Wondering if your MacBook Air has enough memory / storage free (at least 50Gb),
for Safari to operate smoothly.
Apple support have an article online that may be helpful:
How to check / free up storage space on your Mac:
https://support.apple.com/en-us/HT206996
Sometimes third-party (non-Apple) software can cause issues.
(Eg: Try disabling any ad-blockers, or unnecessary Virus checkers,
or
update third-party software to be compatible with Monterey.
or
If you wish to delete old third-party apps, best to contact the developer for the uninstaller)
Also, you may want to browse this article:
If an app freezes or quits unexpectedly on Mac
https://support.apple.com/en-au/guide/mac-help/mchlp2579/mac
Hope this helps :-)
Hi Jules-Aymeric,
Welcome to the Apple Community,
where some of us do our best to help each other troubleshoot :-)
Wondering if your MacBook Air has enough memory / storage free (at least 50Gb),
for Safari to operate smoothly.
Apple support have an article online that may be helpful:
How to check / free up storage space on your Mac:
https://support.apple.com/en-us/HT206996
Sometimes third-party (non-Apple) software can cause issues.
(Eg: Try disabling any ad-blockers, or unnecessary Virus checkers,
or
update third-party software to be compatible with Monterey.
or
If you wish to delete old third-party apps, best to contact the developer for the uninstaller)
Also, you may want to browse this article:
If an app freezes or quits unexpectedly on Mac
https://support.apple.com/en-au/guide/mac-help/mchlp2579/mac
Hope this helps :-)
Follow the very good advise of previous poster.
Another Test if Third Party Software is the root cause - Restart in Safe Mode This Mode will eliminate all Third Party Software, extensions and fonts from loading at all. It will boot much more slowly - Normal. Once Logged In to computer - Test if the same issue is presents.
To exit Safe Mode - just restart normally.
I have had this problem for several days on my MBA2020 i3 with Monterey 12.0.1. Previously, nothing like that happened.
MacBook Air 2020 complete freeze on YouTube
