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MacBook Air login issues after update (2017)

How can I fix my MacBook air (2017)’s keyboard. My laptop updated overnight and now my laptop is stuck at the login screen and my keyboard is not working. I tried the “power & control r” and that isn’t working either. It wants me to connect to the internet, but without logging into the laptop, I can’t connect to the wifi. What can I do?

MacBook Air 13″, macOS 12.0

Posted on Nov 9, 2021 7:19 PM

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Question marked as Best reply

Posted on Nov 9, 2021 7:28 PM

TamaraW222 Said:

"MacBook Air login issues after update (2017): How can I fix my MacBook air (2017)’s keyboard. My laptop updated overnight and now my laptop is stuck at the login screen and my keyboard is not working. I tried the “power & control r” and that isn’t working either. It wants me to connect to the internet, but without logging into the laptop, I can’t connect to the wifi. What can I do?"

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Use an External Keyboard:

Perform the same reset, but use an external keyboard. If you don't have a Bluetooth one you may have set up, then use a hardwired one. Connect it using this adapter: USB-C to USB Adapter - Apple

1 reply
Question marked as Best reply

Nov 9, 2021 7:28 PM in response to TamaraW222

TamaraW222 Said:

"MacBook Air login issues after update (2017): How can I fix my MacBook air (2017)’s keyboard. My laptop updated overnight and now my laptop is stuck at the login screen and my keyboard is not working. I tried the “power & control r” and that isn’t working either. It wants me to connect to the internet, but without logging into the laptop, I can’t connect to the wifi. What can I do?"

-------


Use an External Keyboard:

Perform the same reset, but use an external keyboard. If you don't have a Bluetooth one you may have set up, then use a hardwired one. Connect it using this adapter: USB-C to USB Adapter - Apple

MacBook Air login issues after update (2017)

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