New phone not updated and has me shut down

So every time I try to turn it on to start the new phone it just tells me to shut it off when I try to pair it with my other phone because it needs to update I’m lost

Posted on Nov 9, 2021 9:10 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2021 9:20 PM

Boshiy Said:

"New phone not updated and has me shut down: So every time I try to turn it on to start the new phone it just tells me to shut it off when I try to pair it with my other phone because it needs to update I’m lost"

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Use a Computer and Ethernet:


Have a computer handy? Start with attempting an update through use of a computer. If you cannot use Wi-Fi on the computer, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

1 reply
Question marked as Top-ranking reply

Nov 9, 2021 9:20 PM in response to Boshiy

Boshiy Said:

"New phone not updated and has me shut down: So every time I try to turn it on to start the new phone it just tells me to shut it off when I try to pair it with my other phone because it needs to update I’m lost"

-------


Use a Computer and Ethernet:


Have a computer handy? Start with attempting an update through use of a computer. If you cannot use Wi-Fi on the computer, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

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New phone not updated and has me shut down

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