MacBook pro password-protected

f1ori wrote:

Password not working and lock won't let me get to utilities

?

Not working where?

What utilities?

What lock?

Maybe you can paint a bigger picture...

• old issue, new issue, what changed?
• what exact Mac/year?
• what exact macOS?

you can always Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232