I can't see the trade in process after changed apple email address

So, I trade in my Macbook Pro 2019.

But, I can't see the trade in process after changed apple email address


How could I see the status again.


Thank you!

MacBook Pro with Touch Bar

Posted on Nov 10, 2021 7:03 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2021 8:05 AM

Hey Ruiiii,


Thank you for using the Apple Support Communities! We understand you're trying to check your trade-in status. Let's see how we can help out.


After you changed your Apple ID did you follow these steps: What to do after you change your Apple ID or password.


Then, as quoted from Apple Trade In - Apple,


"Is there a way to track my trade-in status?

If your trade-in will be applied as a credit toward an online purchase, you can track it from your Apple Store account: Viewing & Changing Orders - Shopping Help - Apple

If you’re trading in for an Apple Gift Card, you can track it here Trade In Your Device - Phobio | Trade Status."



Best regards.

2 replies
Question marked as Top-ranking reply

Nov 11, 2021 8:05 AM in response to Ruiiii

Hey Ruiiii,


Thank you for using the Apple Support Communities! We understand you're trying to check your trade-in status. Let's see how we can help out.


After you changed your Apple ID did you follow these steps: What to do after you change your Apple ID or password.


Then, as quoted from Apple Trade In - Apple,


"Is there a way to track my trade-in status?

If your trade-in will be applied as a credit toward an online purchase, you can track it from your Apple Store account: Viewing & Changing Orders - Shopping Help - Apple

If you’re trading in for an Apple Gift Card, you can track it here Trade In Your Device - Phobio | Trade Status."



Best regards.

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I can't see the trade in process after changed apple email address

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