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Low volume on IPhone 12 mini

Is this a known issue? My ringer has patchy volume or nearly inaudible. Can’t hear phone ringing or notifications. But can hear callers and the sound works when choosing tones.

Posted on Nov 10, 2021 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2021 10:57 AM

Hello November10vibe,


Welcome to Apple Support Communities!

If we understand your post correctly, the volume on your iPhone is patchy and almost inaudible and you're not able to hear when you receive calls. We'd like to help!


The article that you came from, If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker, is a good resource for this issue.


"Check your sound settings

If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to view Control Center and make sure that Silent Mode is off. 

Open Settings > Do Not Disturb and make sure that Do Not Disturb is off.

Clean your receivers and speakers

Remove all screen protectors, films, or cases from your device. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver is not blocked or dirty. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry."


Have you also checked to make sure that the mute button on the left side of your phone isn't enabled? 


We also recommend checking out this article for help with the microphone: If the microphones on your iPhone aren't working


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

1 reply
Question marked as Top-ranking reply

Nov 11, 2021 10:57 AM in response to November10vibe

Hello November10vibe,


Welcome to Apple Support Communities!

If we understand your post correctly, the volume on your iPhone is patchy and almost inaudible and you're not able to hear when you receive calls. We'd like to help!


The article that you came from, If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker, is a good resource for this issue.


"Check your sound settings

If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to view Control Center and make sure that Silent Mode is off. 

Open Settings > Do Not Disturb and make sure that Do Not Disturb is off.

Clean your receivers and speakers

Remove all screen protectors, films, or cases from your device. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver is not blocked or dirty. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry."


Have you also checked to make sure that the mute button on the left side of your phone isn't enabled? 


We also recommend checking out this article for help with the microphone: If the microphones on your iPhone aren't working


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

Low volume on IPhone 12 mini

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