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Audio on Music app (ver. 1.2.0.273) sounds distorted, like the computer speakers were damaged. I tried listening to the same files on other apps like Vox or QuickTime Player and the audio sounds fine.
The volume adjustment of the song I tested was set on "none" and I tried changing the EQ from "acoustic" to "none", and still sounds bad.
What's wrong with the app? how can I fix that?
MacBook Pro 15″, macOS 12.0
Hi bezaleel31,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with the audio quality when using the Music app. We're happy to provide some information to assist.
You've done a great job isolating the issue. We recommend starting with the steps in the guide here: Adjust the sound quality in Music on Mac
If needed you can view full preferences here: Change Playback preferences in Music on Mac
We'd also recommend checking and changing the format to test if needed: Convert music file formats in Music on Mac
You can also test the issue in a new user account and safe mode.
Set up users, guests, and groups on Mac
How to use safe mode on your Mac
If you continue to have issues, reach out to Apple Support directly to further assist.
Best!
Hi bezaleel31,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with the audio quality when using the Music app. We're happy to provide some information to assist.
You've done a great job isolating the issue. We recommend starting with the steps in the guide here: Adjust the sound quality in Music on Mac
If needed you can view full preferences here: Change Playback preferences in Music on Mac
We'd also recommend checking and changing the format to test if needed: Convert music file formats in Music on Mac
You can also test the issue in a new user account and safe mode.
Set up users, guests, and groups on Mac
How to use safe mode on your Mac
If you continue to have issues, reach out to Apple Support directly to further assist.
Best!
Audio sounds distorted on Music app
