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Software problem

I'm trying to update my software to macOS 12.0.1. on my MacBook air but I received this massage:



How do I resolve this?

I've already tried to restart, to shut down...


Thanks.


MacBook Air 13″, macOS 11.6

Posted on Nov 10, 2021 11:13 PM

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Question marked as Top-ranking reply

Posted on Nov 11, 2021 1:16 AM

Try deleting the existing installer. It is in your Applications folder.

Next boot to Safe Mode, it takes minutes, and redownload the installer and try installing when in Safe Mode.

How to use safe mode on your Mac - Apple Support

2 replies

Software problem

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