I used to have an iPhone XR and I had to trade it in for my iPhone 13 it says I backed up my last saved pictures on that phone but it never did I lost so many pictures is there a way I can get them back not having the phone?

I used to have an iPhone XR and I had to trade it in for my iPhone 13 it says I backed up my last saved pictures on that phone but it never did I lost so many pictures is there a way I can get them back not having the phone?

iPhone 13 Pro, iOS 15

Posted on Nov 10, 2021 11:12 PM

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Question marked as Top-ranking reply

Posted on Nov 11, 2021 4:46 AM

Hello,

Did you have iCloud photos activated on the old phone? Did you have enough iCloud storage to hold them? See this:

Get help with iCloud Photos - Apple Support

Did you make a backup on your old phone on your computer? See this:

Locate backups of your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod touch from a backup

Also, see this:

If you're missing photos or videos in the Photos app

Good luck.

1 reply
Question marked as Top-ranking reply

Nov 11, 2021 4:46 AM in response to Bensdad795

Hello,

Did you have iCloud photos activated on the old phone? Did you have enough iCloud storage to hold them? See this:

Get help with iCloud Photos - Apple Support

Did you make a backup on your old phone on your computer? See this:

Locate backups of your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod touch from a backup

Also, see this:

If you're missing photos or videos in the Photos app

Good luck.

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I used to have an iPhone XR and I had to trade it in for my iPhone 13 it says I backed up my last saved pictures on that phone but it never did I lost so many pictures is there a way I can get them back not having the phone?

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