I am trying to power off my iPhone 11 and the screen with the power off slider is unresponsive- how can I unlock this screen?
I am trying to power off my iPhone and the screen with the power off slider is unresponsive
iPhone 11
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I am trying to power off my iPhone and the screen with the power off slider is unresponsive
iPhone 11
Try a "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support
If the issue persists, read also this support article:--> If the screen isn't working on your iPhone or iPad - Apple Support
If you still get no help, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Try a "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support
If the issue persists, read also this support article:--> If the screen isn't working on your iPhone or iPad - Apple Support
If you still get no help, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
I am trying to power off my iPhone 11 and the screen with the power off slider is unresponsive- how can I unlock this screen?