my primary number wont work

i updated my iphone and now it says i have a primary, cellular data, and a secondary line in the cellular section in settings on my iphone. the primary line will not work but the secondary does. the secondary send things as text messages instead of iphone messages. no call or messages can be sent through the primary line.

Posted on Nov 11, 2021 5:57 AM

Similar questions

A can not add new phone number i can not receive sms massage on my cellular on the ipad under number
209 2
Unable to send a text from my second phone line I have an Iphone 12 with Dual Sim. I am suddenly unable to send a text from my second telephone number. I've had no problems doing this in the past. I can receive text message. When I press to send a text, nothing happens. My primary number works great. Haven't changed any settings. Thanks for your help.
3279 2
cellular and primary “phone numbers” I was out of service for a few days and my friend told me that a way to get better service is to go to general, scroll all the way down to “transfer or reset iphone” and click it, then go to reset and reset my network settings. About 30 minutes later I was trying to text someone and it gave me an alert and i can’t remember what it was but it took me to messages and it said “iMessage uses wireless data to send messages between Apple Watch, iPhone, iPad, and Mac. About iMessage and FaceTime & Privacy” so i clicked on it and it just took me to the messages and facetime page. After that all my friends can’t facetime me and my texts were green, but after a few days my text now won’t send at all.
1609 1

2 replies

dilbert41

Level 5

6,530 points

Nov 11, 2021 6:00 AM in response to aliza94

You should really be asking questions with your cell provider(s).

aliza94 Author

Level 1

4 points

Nov 11, 2021 6:03 AM in response to dilbert41

thats who i went to before i went on here.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my primary number wont work

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up