Hard reset etc.

My apple logo will not go off or on. I tried to hard set it many many many times. I even tried to plug it into the computer and follow steps. What are my options at this point?


iPhone XR

Posted on Nov 11, 2021 9:56 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2021 1:32 PM

see the process below, using the Update option if possible.

Work all through it. There are several stages.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

After that arrange a repair

https://support.apple.com/iphone/repair/service

 

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support


1 reply
Question marked as Top-ranking reply

Nov 11, 2021 1:32 PM in response to wsaffo

see the process below, using the Update option if possible.

Work all through it. There are several stages.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

After that arrange a repair

https://support.apple.com/iphone/repair/service

 

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support


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Hard reset etc.

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