Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charges on my bank statement

I have reoccurring charges on my bank statement for purchases I have never authorized. They are also not on my bill pay list of charges on your website either.


I have apple support for $10.69 I’m assuming which is the $9.99 with tax for some reason and I have the extra storage for $9.99 without tax.


I have one processing right now for $4.99

i have one for $2.99 on 10/19

i have one for $3.99 on 10/19



these three fees are reoccurring every single month. Please advise


iPhone 12 Pro Max, iOS 14

Posted on Nov 11, 2021 10:38 AM

Reply
5 replies

Nov 11, 2021 7:48 PM in response to Lizanarie88

Lizanarie88 Said:

"Charges on my bank statement: I have reoccurring charges on my bank statement for purchases I have never authorized. They are also not on my bill pay list of charges on your website either. [...]these three fees are reoccurring every single month. Please advise"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Charges on my bank statement

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.