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Charging cable is NOT a charging cable

I purchased a USB-C “charging cable”, but it’s a USB-C at both ends. This is useless to me & Apple.com provides no way to contact them for a return. I guess this is why everyone gets (questionable) cables at Amazon.


How can I return or exchange this?

iPhone 11 Pro Max, iOS 15

Posted on Nov 11, 2021 1:39 PM

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Question marked as Best reply

Posted on Nov 11, 2021 1:55 PM

andrea313 wrote:

I purchased a USB-C “charging cable”, but it’s a USB-C at both ends.

Yes, this is how certain iPad models (e.g., iPad Pro 11”) charge.


How do I return or exchange this?

Returns & Refunds - Shopping Help - Apple

1 reply

Charging cable is NOT a charging cable

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