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New iphone

Hi, I ordered a new iphone on October 9th, and also have an older iPhone to trade-in. I just received a package from ups but just a box for trade-in. Just wanted to make sure they did not send a new iPhone with the trade-in box?

Thank you

iPhone 13 Pro Max

Posted on Nov 11, 2021 2:11 PM

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Posted on Nov 11, 2021 2:14 PM

No. The Trade In box and new iPhone are sent separately.

You can verify your new iPhone's shipping status in your order page: Viewing & Changing Orders - Shopping Help - Apple



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New iphone

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