Unable to sign into App Store

Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime review these documents if you think they apply:

Click on this link "If you can’t download or update apps on your iPhone or iPad " --> https://support.apple.com/HT207165

If the first 5 don't help, use the 6th.

Considerations:

Do you have the same problem when using a different Wi-Fi network?

Does restarting your device make any change?

Can you download apps normally on another device?

If a feature on your device is not working, it may have been disabled. See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982 Go to: Content & Privacy Restrictions > iTunes & App Store Purchases

If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856

Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.

If you see 'app needs to be updated' after updating to iOS 14.5, click here --> https://support.apple.com/HT212310

Have you entered a payment method? This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266

Apple Recommended article by ASC contributor Urquhart1244 --> https://discussions.apple.com/thread/8434425 with various suggestions about network, payment and log-in issues.

Check Apple's system status --> https://www.apple.com/support/systemstatus

If you can't connect or sign in to iCloud --> https://support.apple.com/HT203512

"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

You don't need a verification code to download apps. You need a verification code to sign in on a new device.

Click on this link to read what to do "If you forgot your Apple ID [Account] password" --> https://support.apple.com/HT201487

To see how to 'Get a verification code and sign in with two-factor authentication', click here --> https://support.apple.com/HT204974

- Use a Trusted Device: Mac, iPhone, iPad, Watch. Code is either generated automatically or manually using Settings on the Trusted Device.

- Text or phone call to a trusted telephone number (any telephone; even landlines).

- Get a code from an Account Recovery Contact --> https://support.apple.com/HT212513

- Instructions at the end about what to do if you cannot get a code and need to use account recovery.

If you lack a way to view a verification code but can still log into your Apple Account, you can add a way to get a code. "You can manage your trusted phone numbers, trusted devices, and other account information from your Apple ID account page." Click here --> https://appleid.apple.com/

From: https://support.apple.com/HT204915

If you have no available trusted devices or numbers, and cannot sign into your account (such as when you have a forgotten password) to add a way to get a verification code, read:

How to use account recovery when you can’t reset your Apple ID password - https://support.apple.com/HT204921

"The fastest and easiest way to reset your password is from an Apple device. Before you start the account recovery waiting period, try to reset your forgotten password on a trusted device. Or borrow a friend or family member’s iPhone, iPad, or iPod touch and use the Find My iPhone app to reset your password. You can even visit an Apple Store and ask to use a device on site."

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."