error connecting to the Apple ID server

I use my macbook air primarily for apple music. just once i accidentally clicked sign out and cannot sign back in anymore. The Apple Music app keeps saying "There was an error connecting to the Apple ID server."

its been almost a week now and this issue still can't seem be solved.

MacBook Air 13″, macOS 11.6

Posted on Nov 12, 2021 7:29 AM

Similar questions

error connection to apple id server i have mac book air and i am trying to sign in with my apple id it gives me the message : an error occured connecting to apple id server .. any help how can i sign in
1266 1
Error connecting to Apple ID-server On my MacBook Air I need to update my ID-settings. However, after filling out my (correct) password I get an error: there’s a problem connecting to Apple ID-server. I’ve check the Apple server status: all green (although there was a problem yesterday). At the moment I’m completely stuck. I can’t update. The clock is at a wrong time and date and I can’t adjust it. I can’t visit any internet pages. I can’t even log off from my Apple ID. Very frustrating. I’ve got no problems on my iPhone or MacMini, so it really is the MacBook Air. Any advice is kindly appreciated!
2130 2
Apple ID connection fails. No iCloud / App store / Music Last week I had an issue, accountd was taking 500% CPU. So after looking on the internet, I came across following commands sudo -v ; killall -9 accountsd com.apple.iCloudHelper ; defaults delete MobileMeAccounts ; mkdir ~/Library/Accounts/Backup ; mv ~/Library/Accounts/*.sqlite* ~/Library/Accounts/Backup/ ; killall -9 accountsd com.apple.iCloudHelper ; sudo reboot after running them, no problem anymore apparently. However it's impossible to login to Apple ID dependent services, including app store, iCloud, etc I'm receiving Verification Failed An unknown error occurred. Also, in prefs/internet accounts, all the services buttons are unresponsive. Creating a second account I created a second local account, and on that one no issue. Off course there the following is running /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/XPCServices/com.apple.iCloudHelper.xpc/Contents/MacOS/com.apple.iCloudHelper but I couldn't start it manually. On the second account accountd doesn't seem to cause issues
854 6

1 reply

jdo_apple

Community Specialist

Nov 13, 2021 9:47 AM in response to konayminthu

Hello konayminthu.

Thanks for reaching out to Apple Support Communities. We see that you can't connect to Apple Music from your Mac. We know that being able to connect to music is important and we will be glad to assist.

Please see the following resource for the best steps to take:

If you can't connect to the App Store, iTunes Store, or other Apple services

Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

error connecting to the Apple ID server

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up