Apple watch and email

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Level 1

4 points

Apple watch and email

I don't want email to appear on my watch. I haven't had email on my watch since I got it. suddenly I'm now seeing emails showing up as alerts on my watch.

Now, I know what you're going to tell me. Go into notifications, blah blah. Here's the problem. I got rid of the iPhone mail app the day I got my phone. I only have specific email apps, so I don't even have the mail option in the Notifications>Mail settings. it's just not even there.

So I have no idea why emails started appearing, and now I have no way to turn them off. I could download the iPhone email app, but then I'd have to set it up and I don't want the app. I don't use the app. I hate the app. HELP

iPhone XR, iOS 15

Posted on Nov 12, 2021 8:25 AM

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Answer 1

Top-ranking reply

jdo_apple

Community Specialist

Nov 13, 2021 10:41 AM in response to BeckGrey

Hello BeckGrey,

Thanks for reaching out in Apple Support Communities. We're happy to help with your Apple Watch and notifications.

If you are not using the Mail app and have deleted it from you iPhone, then redownloading it will not stop the notifications. You need to go to the app that is sending the notifications.

You need to see which email is sending you notifications and go to that app to turn off this off. For example, if the notification is coming from an email account you use with the Gmail, then you would go to the Gmail app to disable notifications. Open the Watch app on your iPhone > Notifications > scroll to find the app and disable it from there. See Notifications on your Apple Watch for details.

Reach back out if you have any questions.

Cheers!

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Answer 2

Randy-12

Level 7

20,163 points

Nov 16, 2021 10:35 AM in response to BeckGrey

If you go to the Watch application on your iPhone

Then go to the Notifications

All the way on the bottom there is a section "Mirror iPhone Alerts From:"

Is your mail application listed there? If so toggle it off.

Also just make sure that the accounts have not been turned on in the watch mail app.

From your iPhone>Watch>Mail>Custom>See if the account is toggle on here.

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Answer 3

BeckGrey Author

Level 1

4 points

Nov 16, 2021 10:17 AM in response to SnickZ.

Thanks. I originally tried (twice) to search in the app settings of the email app and there is nothing there to fix this issue. I didn't check the swiping left suggestion because when I turned off wrist detection so I get sounds on my phone (seriously not a "feature" to silence the phone sounds) it also fixed my email problem. So that's the answer to not receiving emails on your phone when you don't have the apple email app installed.

thanks for your help with this.

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Answer 4

BeckGrey Author

Level 1

4 points

Nov 16, 2021 11:02 AM in response to Randy-12

Per messages above, I don’t have the apple mail app on my phone, and I the Apple Watch doesn’t support any other email apps at this time so no, there isn’t any “mail” option in the menu. Anywhere. At all. It doesn’t show because it doesn’t think I have email. The only way to shut this off, without downloading and setting up the apple email app, is to turn off wrist detection.

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Answer 5

BeckGrey Author

Level 1

4 points

Nov 13, 2021 1:27 PM in response to jdo_apple

I would love to go into the email app that is sending the notifications, however, I don't want to disable notifications on my phone, I want them disabled on my watch. The watch doesn't support third-party email apps so there are no google or yahoo watch apps to disable. This is why I'm so confused by this sudden email notification on my watch. Where is it coming from? What triggered it? If I knew I'd turn it off.

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Answer 6

Nov 13, 2021 1:46 PM in response to BeckGrey

BeckGrey,

Have you checked the app settings on your iPhone to see if anything has changed on these apps?

What about the app support page, have you checked there to see what may have changed?

Take care!

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Answer 7

BeckGrey Author

Level 1

4 points

Nov 13, 2021 2:19 PM in response to MichelleT18

MichelleT18,

I have checked the app settings for both Yahoo and Gmail on my iPhone and as far as I can tell nothing has changed, nor are there any settings that appear to allow email to show up on my watch. In fact, there don't seem to be any settings related to outside hardware.

I'm not sure what you mean by app support page. Would you please clarify? I'm willing to look at anything rn to try and stop the constant alerts. I get a lot of emails!

Thanks!

Beck

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Answer 8

SnickZ.

Community Specialist

Nov 16, 2021 6:23 AM in response to BeckGrey

MichelleT18,

You are welcome, and we're sorry if it wasn't clear when we mentioned checking on the support pages. We were referring to the email app(s) you are using, their support page.

Another step you may want to try, when you get an email notification on your Apple Watch, are you able to swipe left on the notification? And if so, do you see 3 dots? If you do, tap the dots and scroll all the way down. Do you see the option to Turn Off?

Reach back out if you still need us.

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Apple watch and email

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