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Can’t hear callers unless I put on speaker. Plz help

Cannot hear callers on phone unless I use the speaker button. Plz. Help

Posted on Nov 12, 2021 10:08 AM

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Question marked as Top-ranking reply

Posted on Nov 12, 2021 10:09 AM

See if the following support article can help:

2 replies

Nov 28, 2021 7:50 PM in response to candifromadel

I am having this same problem and I cleaned the speaker. I went into software settings and added the hearing mode and turned off the sound recognition mode. I also turned the phone off and turned it back on. When a caller calls, I can only hear them on the speakerphone, not thru the ear speaker. How can we fix this? It just started a few weeks ago, I think during the 14.8 IOS update.

Can’t hear callers unless I put on speaker. Plz help

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