My guided access stuck
My guided access stuck and kept telling me invalid passcode. How to unable it back to use my phone back
iPhone 11, iOS 15
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User profile for user:
Brittany1416
User level:
Community Specialist
Hi gladz227,
We understand that you're experiencing an issue with the Guided Access feature, and we'd like to get you some assistance with that issue.
Just to confirm, it seems like you're trying to end a Guided Access session, and the passcode isn't being accepted, correct? Are you using the steps in the "End a Guided Access session" part of this page? Use Guided Access with iPhone, iPad, and iPod touch
If so, and you need further assistance, please contact Apple Support here: Get Support
Thanks!