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Can't reset security questions because Apple says it does not have sufficient information.

Title says it all. Caught in circular **** trying to log in. Can't remember my security questions, can't reset security questions...

Posted on Nov 12, 2021 9:04 PM

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Question marked as Best reply

Posted on Nov 12, 2021 9:13 PM

About Apple ID security questions

Click here --> https://support.apple.com/HT201363 to "Learn about Apple ID security questions, including how to set up or change your questions."


"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169


1 reply
Question marked as Best reply

Nov 12, 2021 9:13 PM in response to jtzenger

About Apple ID security questions

Click here --> https://support.apple.com/HT201363 to "Learn about Apple ID security questions, including how to set up or change your questions."


"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169


Can't reset security questions because Apple says it does not have sufficient information.

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