CPU Machine Check Architecture Error Dump (CPU: UNKNOWN, CPUID ...

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CPU Machine Check Architecture Error Dump (CPU: UNKNOWN, CPUID ...

This last week my 2 month old iMac 27 is crashing several times a day. I it all started after I updated to Monterey 12.0.1. I've been talking to the Apple support and nothing we've done helps. The system has been re-installed and all my programs are the latest version (Creative Cloud, Adobe). Yesterday I couldn't work in Photoshop at all (crashed almost instantly after opening), but after uninstalling PS and and installing an OLDER version it suddenly worked (at least yesterday). I was so happy and thought the problem was gone, but today my computer crashed again and this time I was working in InDesign ...

Obviously I can't install an older version of that program as I wouldn't be able to work in newer documents, so if I was troubled before it's way worse now.

The crash report now says

x86 Shutdown Cause: 0xf5

and

Core 0 is the one that panicked.

What can I do? Getting pretty desperate here as I've got a lot of work to do ... I hope anyone recognizes this and can help!

Posted on Nov 13, 2021 3:26 AM

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Answer 1

ku4hx

Level 7

23,694 points

Dec 16, 2021 3:42 AM in response to Mia_Fallby

Have you spoken with Adobe concerning their product's compatibility with Monterey?

Obviously your need for Adobe apps is greater than my wife's now that she's retired, but on her 2020 27" iMac she dropped Adobe entirely and went with Affinity. She been very please with that decision.

Her experience with Adobe apps was similar to yours and after dealing with Adobe for years, she decided to drop them entirely. I do understand you may need to keep Adobe.

Are you using any cleaners, fixers, optimizing or AV products. These can often interfere with critical system functions and cause problems.

Generally, error dumps are pretty much useless to the everyday users and many techs. A more meaningful report will be that created by running EtreCheck Pro. It's free and will give very meaningful and useful information on a system. It can show problem areas too. It's not necessarily indicated here, but still, it's a good way to look inside your system's operations.

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Answer 2

Dec 15, 2021 4:23 PM in response to Mia_Fallby

For more visibility to this issue - I am posting my own CPU0 dump. This began before I upgraded to Monterey and got worse after.

CPU Machine Check Architecture Error Dump (CPU: UNKNOWN, CPUID: 0x80000009000A0655)

Core: 0

IA32_MC3_STATUS=0xBE00000000800400

IA32_MC3_CTL=0x0

IA32_MC3_ADDR=0xFFFFFF7F9C73ED8B

IA32_MC3_MISC=0xFFFFFF7F9C73ED8B

Core: 0

IA32_MC4_STATUS=0xFE00000000800400

IA32_MC4_CTL=0x0

IA32_MC4_ADDR=0xFFFFFF7F9C73ED8B

IA32_MC4_MISC=0xFFFFFF7F9C73ED8B

Core: 0

IA32_MC11_STATUS=0xEE0000000040110A

IA32_MC11_CTL=0x0

IA32_MC11_ADDR=0xFF71EC00

IA32_MC11_MISC=0x47880000086

Core: 0

IA32_MC12_STATUS=0xEE0000000040110A

IA32_MC12_CTL=0x0

IA32_MC12_ADDR=0xFF71CB80

IA32_MC12_MISC=0x4B880000086

Core: 0

IA32_MC13_STATUS=0xEE0000000040110A

IA32_MC13_CTL=0x0

IA32_MC13_ADDR=0xFF71CBC0

IA32_MC13_MISC=0x4B880000086

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CPU Machine Check Architecture Error Dump (CPU: UNKNOWN, CPUID ...

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