Disappearing Markups on PDFs iPad Air


As I edit PDF documents on my iPad Air using the Markup function, I find that the markups disappear when I reopen the document to add more markups or it randomly saves some markups but not others.


please help I have exam and all my notes are gone

Posted on Nov 13, 2021 3:16 AM

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3 replies

Nov 14, 2021 6:38 AM in response to norah248

Hello norah248,


Thanks for reaching out through the Apple Support Communities about that intermittent behavior with your PDF files.


Do you experience the same behavior when using Markup with other items such as photos or messages?


Is your iPad all up to date? Update your iPhone, iPad, or iPod touch


Do you sync your PDF files with any other devices? If so, are your other devices exhibiting a similar behavior?


Hopefully those details will help to isolate this further.


Take care.

Dec 17, 2021 11:54 PM in response to norah248

I faced the same issue and when I contacted apple support they could not help me


I have all my university documents saved to my iCloud as I use them across my iPad, Mac and sometimes even my iPhone. When using my iPad I will use the markup feature to annotate lectures notes (pdf) as I take down notes in class, but consistently - even with new updates - the mark ups keep disappearing. Super frustrating as I keep losing so much work. I have a stable internet connection and regularly the pdf will refresh WHILE I'M WRITING and suddenly mark ups will vanish. Surely something as powerful as the new iPad pro isn't struggling to keep up with a markup feature on a pdf. Actual joke. Has cost me so much time going over things and I have lost other things I can't go back over. Weirdly enough the file size doesn't seem to reduce so it appears the markups are saved somewhere, yet they won't come up on other devices or after I have reloaded the files up etc. Once I managed to recover them on a pdf by sending it to a friend who has a PC, however, when they sent it back to me I could see the annotations UNTIL I saved the file to my iCloud.


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Disappearing Markups on PDFs iPad Air

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