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Unable to change Apple ID country/region

It will not let me change my country or region even though I meet all the requirements


[Re-Titled by Moderator]

iPhone 11, iOS 14

Posted on Nov 13, 2021 7:08 AM

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Posted on Nov 13, 2021 7:28 AM

Hello ~ Go back through all the steps here and pay close attention to the excerpt below:


Change your Apple ID country or region - Apple Support*


*If you can't change your country or region

If you can't change your country or region, make sure that you canceled your subscriptions and spent your store credit. Complete these steps before you try to change your country or region.

If you're a part of a Family Sharing group, you might not be able to change your country or region. Learn how to leave a Family Sharing group.

If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.


~Katana-San~

2 replies
Question marked as Best reply

Nov 13, 2021 7:28 AM in response to Axorzqns

Hello ~ Go back through all the steps here and pay close attention to the excerpt below:


Change your Apple ID country or region - Apple Support*


*If you can't change your country or region

If you can't change your country or region, make sure that you canceled your subscriptions and spent your store credit. Complete these steps before you try to change your country or region.

If you're a part of a Family Sharing group, you might not be able to change your country or region. Learn how to leave a Family Sharing group.

If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.


~Katana-San~

Nov 13, 2021 7:33 AM in response to Axorzqns

This article describes how to change your country setting and the requirements and results of doing this:

Read how to "Change your Apple ID country or region" click here --> https://support.apple.com/HT201389


Here are various issues and how to deal with them:


● Subscriptions

Make sure you have canceled all your subscriptions ( https://support.apple.com/HT202039 ). However, subscriptions will then still continue until the expiration date. You need to contact Apple and request any ongoing subscriptions you have be ended immediately if you do not want to wait until they expire naturally.


● Spend all your Apple ID balance

One way to zero your balance is to add a credit or debt card as a payment method to your Apple ID and buy items just in excess of your remaining Apple ID balance. This will use up all the balance and any remainder will get charged to the card.

The other way is to contact Apple and ask them to keep any remaining balance.


● Pending purchases and refunds

If you have pending purchases, or refunds in the process of being returned to you, you will have to wait until these clear.


● Unusual case where having a child on Family Sharing may have prevented changing countries --> https://discussions.apple.com/thread/253296611


For items where you need to contact Apple to resolve an issue:

Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> https://support.apple.com/HT201232


Unable to change Apple ID country/region

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