cant login to icloud on iphone after update ios 15.1

after updating my iphone xs to ios 15.1 and filling my icloud account id en password. i keep getting the message "try again" "login failed". please advice. extra info: i could login via my pc and macbook and got no errors. I assumed my everythings ok. and the problem / fault is on my iphone. please advice. thanks in advance.

iPhone XS

Posted on Nov 13, 2021 11:55 AM

Reply
1 reply

Nov 14, 2021 11:05 AM in response to Mariecko

Hello Mariecko,


Thank you for posting in the Apple Support Communities. We understand that you're having trouble logging into your iPhone, but you're not experiencing the same issue when logging into your Mac or PC computer. We're here to provide some assistance.


First, make sure that you're properly signed in to your iPhone. Signing in also signs you in to iCloud. Keep in mind that we recommend that everyone have only one Apple ID for all Apple devices and services. Here's more info on signing in:

Sign in with your Apple ID


From there, connect your iPhone to another reliable network, restart your iPhone, then try signing in again.


If this concern continues after taking the steps above, our resolution is to contact Apple Support directly. Depending on your region, you may be able to reach them here: 

Get Support


We hope this information is useful. Kind regards.

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cant login to icloud on iphone after update ios 15.1

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