You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Since the last upgrade to iCloud for Windows, I am unable to login. My password is correct as I confirmed it at iCloud.com.
After entering my credentials on the desktop version, there is a pause, then a pop-up with nothing but a red X in the small window.
Windows, Windows 10
Hi gabrewer55,
In this case we'd recommend deleting the iCloud control panel and installing it again to see if the issue persists. You can learn how to do that here: Download iCloud for Windows
If things persist you can reach out for additional support here: Get Support
Take care.
Hi gabrewer55,
In this case we'd recommend deleting the iCloud control panel and installing it again to see if the issue persists. You can learn how to do that here: Download iCloud for Windows
If things persist you can reach out for additional support here: Get Support
Take care.
I have exactly the same problem
After entering my credentials on the desktop version, there is a pause, then a pop-up with nothing but a red X in the error message dialog.
I uninstalled and then reinstalled iCloud, but he problem persists.
Would be great if you could help resolve this!
Best regards,
Rolf
It seems no one at Apple and/or Microsoft is in any hurry to address this. On another thread on this same issue, at the Windows forum, I posted on how I found a workaround.
In summary, I uninstalled the current version causing the problem and I rolled back to the previous version. I also paused any Windows Updates so that iCloud would not be automatically updated again.
I was able to fix this by deleting my Outlook profile (via control panel/mail) and creating a new one. It sounds odd but once I built a new profile and added my accounts, iCloud started working and the red X and all issues went away. I had this issue on multiple machines and the only fix was a new Outlook profile. Hope this helps someone.
I should have mentioned that I tried that already and it did not resolve the problem.
This is the only fix that worked for me. Thank you.
I glad it worked out for you. As of today, February 10, 2023, neither Microsoft or Apple have fixed this problem with their latest release.
Cannot login to iCloud on Windows 10 - Red X Error
