Steve Dumond Said:
"itunes ransomware apple music?: Am i reading this right, I have to pay to access music i purchased? Either pay $10 a month for apple music or $25 a year for iMatch? Can i get a refund for my $1000's spent on iTunes music dating back to the late 90's?"
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For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)