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Duplicate PC on Apple account

My PC is listed twice in my apple account.

Same machine ID, same windows version ( both showing windows 10.0 and not the actual 10.8 )


How do I ID the correct incorrect one to remove??


Windows, Windows 10

Posted on Nov 13, 2021 12:39 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2021 12:44 PM

glenfromspringfield Said:

"Duplicate PC on Apple account: My PC is listed twice in my apple account. Same machine ID, same windows version ( both showing windows 10.0 and not the actual 10.8 ) How do I ID the correct incorrect one to remove??"

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For Account Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Account Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Nov 13, 2021 12:44 PM in response to glenfromspringfield

glenfromspringfield Said:

"Duplicate PC on Apple account: My PC is listed twice in my apple account. Same machine ID, same windows version ( both showing windows 10.0 and not the actual 10.8 ) How do I ID the correct incorrect one to remove??"

-------


For Account Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Account Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Duplicate PC on Apple account

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