Photos disappeared from camera roll

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Photos disappeared from camera roll

I have two iPhones (XS and 12) under the same apple ID, where in both the iCloud photos are turned on. I deleted pictures from one iphone (XS) to save some space a month or so ago. My iCloud storage was full and it couldn’t backup my main phone (12) but the phone itself had more than 80 GB of free space. I was checking my camera roll today and was shocked that all of the pictures deleted from (XS) are also deleted from (12) suddenly and I’m pretty much sure that this happened today. I tried checking iCloud photos through iCloud.com and couldn’t find them either; and when I checked the iCloud storage, it apparently has some space now and that the last successful backup took place yesterday. I tried restarting my phone (12) but the pictures were still not there, so I’m technically panicking right now. Is there anything I can do to retrieve those photos?

Thanks guys in advance

iPhone 12 Pro Max

Posted on Nov 13, 2021 7:12 PM

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Answer 1

TammyW_03

Community Specialist

Nov 14, 2021 1:16 PM in response to saaam199

Hello saaam199,

Thanks for visiting Apple Support Communities. We understand that you're using iCloud for your photos and deleted some off of one device, and now they're missing off of your other device. As it turns out, when you delete photos from one device they're deleted from all devices as they sync across iCloud. Those details, and possible steps to recover them can be found here: Delete photos on your iPhone, iPad, and iPod touch

You'll also find great information in the following guide about managing your iCloud storage: Manage your iCloud storage

We hope this helps.

Take care.

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Photos disappeared from camera roll

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