Logic board and the Touch ID are replaced on 9th of november and on that day I updated the software to macOS Monterey. But today (14th November) when I am trying to set up the Touch ID, it is not detecting properly. After every touch on the Touch ID it is showing the same fingerprint layer, which is getting removed automatically after 2-3 sec.
MacBook Pro 16″, macOS 11.4
bitop wrote:
Logic board and the Touch ID are replaced on 9th of november and on that day I updated the software to macOS Monterey. But today (14th November) when I am trying to set up the Touch ID, it is not detecting properly. After every touch on the Touch ID it is showing the same fingerprint layer, which is getting removed automatically after 2-3 sec.
You do not say Intel 16" or M1 16"...?
if intel—
try both resetting the SMC https://support.apple.com/en-us/HT201295
and
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
(get at least two-three rounds of the chimes when holding the NRAM Reset)
Typically there is a 90 guaranty on parts & service— if it was not fixed, take it back and let them sort it out.
Call Customer Support (800) MY–APPLE (800–692–7753)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
I am not able to set up touch id in macOS monterey
