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iTunes problem

Hi . I have a problem with my iTunes , I will download a song today and tomorrow it would be deleted and it has been going on for a long time

Posted on Nov 14, 2021 5:29 AM

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Question marked as Best reply

Posted on Nov 14, 2021 2:55 PM

Hi Clintntshingila

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot.


Sometimes, it can be a good idea to update an iPhone to the latest compatible iOS.


Seems your iPhone may not have enough storage available for the songs you are downloading ?


Apple's support article: "How to check the storage on your iPhone"

Says: "If your device is low on storage, 

it automatically frees up space :

      • while installing an app,
      • updating iOS or iPadOS,
      • downloading music,
      • recording videos, and more".

Complete article: https://support.apple.com/en-us/HT201656


If your iPhone is low on available storage,

you may want to back up your iPhone,

before deleting any unnecessary or large files (eg: movies).:


How to back up your iPhone:

https://support.apple.com/en-us/HT203977


Else:

How to manage your iTunes Store purchases and settings on iPhone

https://support.apple.com/en-au/guide/iphone/ipha48b73f47/ios

_________________________________________________________________

You always have the opportunity available to redownload any iTunes purchases:


Eg: Apple Support article:

Redownload music

https://support.apple.com/en-us/HT211816


Also:

iTunes Support website is a good resource for info. / answers:

https://support.apple.com/itunes


Hope this helps :-)

1 reply
Question marked as Best reply

Nov 14, 2021 2:55 PM in response to Clintntshingila

Hi Clintntshingila

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot.


Sometimes, it can be a good idea to update an iPhone to the latest compatible iOS.


Seems your iPhone may not have enough storage available for the songs you are downloading ?


Apple's support article: "How to check the storage on your iPhone"

Says: "If your device is low on storage, 

it automatically frees up space :

      • while installing an app,
      • updating iOS or iPadOS,
      • downloading music,
      • recording videos, and more".

Complete article: https://support.apple.com/en-us/HT201656


If your iPhone is low on available storage,

you may want to back up your iPhone,

before deleting any unnecessary or large files (eg: movies).:


How to back up your iPhone:

https://support.apple.com/en-us/HT203977


Else:

How to manage your iTunes Store purchases and settings on iPhone

https://support.apple.com/en-au/guide/iphone/ipha48b73f47/ios

_________________________________________________________________

You always have the opportunity available to redownload any iTunes purchases:


Eg: Apple Support article:

Redownload music

https://support.apple.com/en-us/HT211816


Also:

iTunes Support website is a good resource for info. / answers:

https://support.apple.com/itunes


Hope this helps :-)

iTunes problem

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