Unable to add funds into iTunes account
Hi,
I came across an issue with attempting to add funds into my iTunes account. I have never added money into this account while using verified card information in order to add funds.
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I haven't seen any official Apple documentation about a balance limit; only posts about similar messages.
About the completed message, you may see various forms of a "Your purchase could not be completed" message. Some may show old URLs (such as the one ending in "/ww/") which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, do this:
1. Click on this link --> https://support.apple.com/choose-country-region/media-services
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.