Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is there a way to communicate with Apple Pay about a transaction?

I would like to communicate with the Apple Pay bank about my account status and a specific transaction. Where can I communicate directly with them?

Posted on Nov 14, 2021 2:54 PM

Reply
Question marked as Best reply

Posted on Nov 14, 2021 2:56 PM

Apple Pay is a service.


Do you mean an Apple Card transaction? Contact support by opening your card in wallet and tapping on More (the three dots). You can then message or call support.


Do you mean a transaction using Apple Cash Card? You can review your transactions beneath the card. These transactions are just like cash.


Do you mean a different bank card? Contact the issuer.

1 reply
Question marked as Best reply

Nov 14, 2021 2:56 PM in response to dkh1955

Apple Pay is a service.


Do you mean an Apple Card transaction? Contact support by opening your card in wallet and tapping on More (the three dots). You can then message or call support.


Do you mean a transaction using Apple Cash Card? You can review your transactions beneath the card. These transactions are just like cash.


Do you mean a different bank card? Contact the issuer.

Is there a way to communicate with Apple Pay about a transaction?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.