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cannot update because "firmware file is corrupt"

how can I update my iPad - the message I get is "firmware file is corrupt"


iPad, iPadOS 14

Posted on Nov 14, 2021 3:53 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 15, 2021 11:10 AM

Hey there indianjoe,


Thanks for reaching out to Apple Support Communities. We understand that you're having some issues updating your iPad. We're happy to provide some assistance.


Let's follow the steps outlined in this helpful resource that relates to the issue you're having:


If your iPhone, iPad or iPod touch won’t update


We hope this helps.


Have a great day!

1 reply
Question marked as Top-ranking reply

Nov 15, 2021 11:10 AM in response to indianjoe

Hey there indianjoe,


Thanks for reaching out to Apple Support Communities. We understand that you're having some issues updating your iPad. We're happy to provide some assistance.


Let's follow the steps outlined in this helpful resource that relates to the issue you're having:


If your iPhone, iPad or iPod touch won’t update


We hope this helps.


Have a great day!

cannot update because "firmware file is corrupt"

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